TOPWERK AMERICA
TOPWERK AMERICA, headquartered in Conroe, TX, is a significant addition to the global sales and service network of the TOPWERK GROUP. As part of this renowned German consortium, which includes HESS GROUP, SR SCHINDLER and PRINZING PFEIFFER, we are committed to providing unparalleled support and solutions for your precast concrete production needs. We aim to broaden the reach and capabilities of our companies and brands, strengthening the presence of the TOPWERK GROUP in America.
Your benefits with us
- All from one source / complete package of services for your concrete plant: from consulting, supply up to comprehensive after-sales service with high-quality spare parts, training, local availability
- Official partner of world-leading machinery manufacturers for the concrete industry
- High-quality and proven technologies engineered in Germany
- Integrated after-sales service to ensure customers’ production efficiency at any time
TOPWERK AMERICA is a leading provider of machinery and plants for industrially manufactured precast concrete products in America. With a strong focus on innovation, efficiency, and customer satisfaction, TOPWERK AMERICA offers a comprehensive range of precast concrete solutions backed by a global network of renowned product houses, including HESS GROUP, SR SCHINDLER, and PRINZING PFEIFFER.
TOPWERK AMERICA
TOPWERK AMERICA was founded with effect from July 1, 2020, strategically located in Houston, TX. This new branch is a testament to TOPWERK's dedication to enhancing customer service and expanding its footprint in the dynamic American concrete industry. TOPWERK AMERICA is uniquely positioned to provide prompt, reliable after-sales support and spare parts, vital for the sustained satisfaction and growth of clients in the construction sector. The opening of the TOPWERK AMERICA office in Houston, Texas was part of the plan to expand the TOPWERK GROUP's presence in the United States.
TOPWERK AMERICA
TOPWERK AMERICA is your sales and service partner for all product houses of the TOPWERK GROUP in the North American region.
Our Services
Spare Parts
In-Plant Service
Technical Support
Training Academy
Hydraulic Service
Rebuilds & Retrofits
Digital Services
New Plant Consultation & Sales
Technical Support Line
Call us toll free for your parts and service needs: 1-888-767-7218
Available from Monday to Friday, between 7:00AM - 4:00PM Central Standard Time.
Our technical support line is free-of-charge for North American HESS GROUP, SR SCHINDLER and PRINZING PFEIFFER clients.
TOPWERK AMERICA – About Us
Management
Chad Rathke
President & CEO, TOPWERK AMERICA, Inc. & TOPWERK Services, Ltd.
- Over 20 years experience in the concrete products machinery business
- Industries served: concrete roof tile, pipe & precast, hardscapes & masonry
- 7 years in management of a steel foundry serving the pit mining, surface mining, aggregate, cement, and scrap recycling industries
- Held positions as sales representative, sales applications engineer, and director of sales & marketing
- Experienced in concrete products plant layout design, technical sales, marketing, service, recruiting, people development, new product development, business development & growth, M&A, business planning and corporate structuring
- Supporter and active member of the following national trade associations: CMHA, NPCA, ACPA, CCPA, TXCPA, and several state & regional trade associations in the fields of concrete products
"I am excited to rejoin the concrete products industry where I began my career. Having the opportunity to work with a strong organization and help expand the presence of Topwerk with the addition of our new Houston office will increase our ability to service and support our existing customer base for HESS GROUP, SR SCHINDLER and PRINZING PFEIFFER. I look forward to re-engaging with the trade associations in support of the industries we serve and finding ways to help promote the products our customers make to the broader North and Central American markets."
TOPWERK AMERICA's philosophy is: “Running for our Customers”. Our spirit of service drives our growth. Our intent is to give owners of HESS GROUP, SR SCHINDLER and PRINZING PFEIFFER machinery a place to go to, and people to work with to ensure their investments are protected and providing the profitable returns expected.
Technical Support Management
Ron Gunderman
Head of After Sales Service
After graduating from school with a degree in Automotive Technology, Ron began his career working for Toyota Corporation in Florida. His hands on approach, technical competency, and strong interpersonal skillset helps make Ron an excellent technical resource for clients.
Conrad Buckles III
Service Manager
Starting in 1999, Conrad has worked in the concrete products batching and mixing industry, including roles in mechanical engineering, project management, sales engineering, and parts sales. This extensive background uniquely equips him to excel as Service Manager for TOPWERK AMERICA.
Emerson Kneipp
Technical Director
Emerson has over 20 years of engineering experience in batching & mixing machinery, and block machinery design. With a Masters in Engineering & Technology and holding P.E. licenses in both Texas and Washington states, Emerson serves as our Technical Director, supporting our service, sales and operations departments.
Technical Support
Thomas Juli
Senior Mechanical Field Service Technician
Thomas Juli, a seasoned mechanic with HESS GROUP Germany for 10 years before moving to the USA and working as a HESS technician. Today, Thomas has over 32 years experience working for HESS GROUP and is our senior technician specializing in commissioning and optimizing HESS GROUP machinery.
Ronald Christian
Service & Maintenance Advisor
Ronald has been working on HESS GROUP equipment since 2017, operating out of the Canadian office, traveling regularly to the USA for technical service, and performing countless hours of technical phone support. Ronald brings valuable production, mechanical, electrical, and software experience with HESS GROUP equipment that befits his role as Service & Maintenance Advisor.
Philipp Anderl
Specialist Electrical Engineering / Training Academy Service
Philipp joined TOPWERK AMERICA in 2021, moving with his family from Germany to the USA. Philipp is our Senior Automations Engineer. He is a second-generation HESS GROUP employee, who brings years of world-class automation experience to our service team.
Armando Chavez
Electrical Service Technician
Armando has been in the concrete products industry since 2000, most of those years working with HESS GROUP equipment. Today, Armando provides technical expertise as an Electrical Service Technician and equipment sales for Mexico and Latin America.
Joby George
Service
Joby, our newest addition, started in January 2024. Joby joined us from the TOPWERK INDIA office; he brings with him a wealth of experience in electrical, mechanical, and programming of HESS GROUP machinery. We are excited to welcome him on board, as he enhances our field service team and plays a vital role in staffing our technical support line.
Stefan Granhaug
Field Maintenance and Service Advisor
Further expanding our team, Stefan brings 9 years’ experience working as a maintenance technician for North American hardscapes & masonry producers. Stefan provides a valuable real-world perspective of customers’ needs and challenges, befitting for his role as our Field Maintenance and Service Advisor.
Spare Parts Department
JP Gianotti
Head of Sales: Prinzing Pfeiffer
With over 30 years in concrete production and machinery supply, JP brings extensive knowledge to TOPWERK AMERICA. His career includes 20 years in technical design and sales of concrete batch plants and dry cast machinery, and 10 years in operational roles within a concrete pipe and precast plant. He excels in developing concrete production solutions and resolving plant issues. As North American Sales Director, JP focuses on expanding PRINZING PFEIFFER’s presence in North America, acting as a liaison between U.S. and Canadian customers and our engineers.
Kevin Duggan
Sales Director North America
Kevin provides management services to TOPWERK AMERICA as a dedicated consultant in strategic market development and key account management. With over 25 years of experience in the North American concrete industry, including his tenure as President of HESS USA from 2005 to 2010, he has been actively involved in developing the North American market for HESS GROUP. He collaborates with the entire TOPWERK AMERICA team to support producers in the Hardscapes and Masonry industries.
Brian Behenna
Part Sales and Warehouse Manager
Direct: +1 905 575 4440 extension 25
Mobile: +1 905 220 0690
Email: b.behenna@topwerk.com
With previous experience in parts sales, warehouse management, and shipping logistics, Brian will provide primary parts sales support for TOPWERK Services' Canadian customer base. He will also oversee warehouse operations and shipments from the TOPWERK Services warehouse. In addition to his role with Canadian customers, Brian will offer supplementary parts sales support and expertise to customers in the USA during periods of high demand.
Jonathan Parsons
Spare Parts Sales Representative
Direct: +1 832 476 4147
Mobile: +1 905 515 6692
Email: j.parsons@topwerk.com
Jonathan joins us with extensive experience in parts sales and customer service roles. Based out of the Burlington, Ontario office, Johnathan will primarily support parts sales for the USA customer base. He will also provide additional parts sales support and expertise to Canadian customers during peak demand periods.
Johann Guhlin
Parts and Warehouse Supervisor
As our parts salesperson for PRINZING PFEIFFER, Johann plays a crucial role in the German company’s expansion into the North American market by addressing customer inquiries and facilitating sales. Simultaneous to his part sales role, Johann is TOPWERK AMERICA’S warehouse supervisor, managing all inbound and outbound freight, inventory, and ensuring all USA HESS, SR SCHINDLER, and PRINZING PFEIFFER clients spare and wear part needs are taken care of in a timely manner.
News
Topwerk America appoints Ron Gunderman as Head of After Sales
Do you have any questions? Feel free to contact us.
+1 832-585-1678
c.rathke@topwerk.com
If you have any questions or comments about our products or services, or if you would like to carry out your next project with us, we would be pleased to hear from you at any time!
Top-Werk America, Inc.
21201 Blair Road
Conroe, TX 77385
USA