HESS SERVICE

SERVICE &
LIFECYCLE

Spare Parts, Retrofit and Maintenance

HESS SERVICE

 

SERVICE FOR YOUR HESS
CONCRETE BLOCK PLANT.


Whether you have questions about inspections and maintenance, customized system optimizations or upgrades, or replacement and wear parts—our service team is here to assist you with any inquiries. We help you minimize downtime, extend the service life of your system, and ensure a high level of operational reliability.

CONTACT US           SPARE PARTS INQUIRY

OUR SERVICES
AT A GLANCE.

SPARE PARTS


Genuine replacement and wear parts for your HESS system. We recommend the right parts and advise you on maintenance—to ensure a long service life and high availability.

CONSULTING


Would you like to optimize or expand your system? We’ll provide personalized advice on your options.

CONCRETE TECHNOLOGY


More efficient production and improved products through optimized mix designs—with analyses from our HESS Concrete Technology Laboratory.

 

PLANT INSPECTION


Regular, professional inspections of your system by experienced technicians. Fewer repairs, early detection of wear and tear, predictable costs.

RETROFIT


Bring your existing system up to date in terms of technology and safety—with over 50 retrofit options.

TRAINING


More effective equipment operation and maintenance through employee training.

PLANT INSPECTION -
PLANNING CERTAINTY
WITH SMARTCHECK


For complete planning reliability: With SmartCheck, we offer professional and regular inspections of your system by our experienced technicians. These inspections help ensure that your system operates more reliably and efficiently. Regular inspections mean fewer repairs: Signs of wear are detected and addressed earlier.

YOU MAXIMIZE:

THE LIFESPAN OF YOUR SYSTEM

We recommend replacement parts and provide advice on maintenance.

YOUR PRODUCTIVITY

Regular inspections minimize downtime and increase machine availability and your competitiveness.

YOUR CONTROL

With detailed, comparable inspection reports, your system is “service-record-maintained.” You create a maintenance history file and have a clear overview of all the details.

hess service
 

DETAILED.
CUSTOMIZED.
COST-EFFECTIVE.


We conduct a thorough inspection of your equipment using comprehensive checklists tailored to the specific requirements of your machine. You will then receive a detailed inspection report.


Here's what you'll get from us:

- Detailed, comparable inspection reports (your “equipment service record”)
- Assessment of the degree of wear
- Recommendations and offers for necessary replacement and wear parts
- Recommendations on where you should step up your maintenance efforts
 

Request a custom quote

OVER 50 RETROFIT OPTIONS FOR CUSTOMIZED SOLUTIONS
 

RETROFIT - CONTINUOUS
FURTHER DEVELOPMENT
OF YOUR SYSTEM


Take advantage of our latest innovations and bring your existing plant up to the latest standards in technology and safety. With a relatively small investment, you can, for example, improve product quality or meet the latest plant safety requirements.

Our experts offer a wide range of retrofits and modifications to optimize your machines according to your needs and the latest standards.

 LEARN MORE ABOUT RETROFIT

TRAINING -
SMARTACADEMY

Ready to implement immediately

What you've learned can be applied directly in your day-to-day work

Firsthand expert knowledge

Experienced trainers and industry professionals
 

Flexible & Customized

In person, online, or hybrid

Practical & Application-Oriented

Tailored specifically to your professional practice

Your result:
 

✓ Increasing Productivity

✓ Preventing Outages

✓ Reduction in setup times

 

COURSE PROGRAM

DIGITAL SERVICES
 

SMARTFAMILY

We bundle all our digital services into SmartFamily: a 360° view of your system with SmartCloud, SmartParts, and SmartVision (remote support).
 

SMARTFAMILY

OUR CUSTOMER SERVICE TEAM IS HERE TO ANSWER YOUR QUESTIONS WITH EXPERTISE
 

FROM SPARE PARTS TO
INSPECTIONS AND MAINTENANCE
TO RETROFIT.

YOUR CONTACT PERSON


Uwe Kaiser
Technical Head of Service

Email         u.kaiser(at)hessgroup(dot)com

Phone       +49 2736 497 6748

YOUR CONTACT PERSON


Sandra Oerter
Commercial Head of Service

Email         s.oerter(at)hessgroup(dot)com

Phone       +49 2736 497 6666

SERVICE CONTACT


EMail                                           service(at)hessgroup(dot)com
   
Spare Parts inquiries                +49 2736 497 6690
Hotline Support                          +49 2736 497 6247

 

Entire TEAM

WE PUT 
CONCRETE 
INTO SHAPE.